Privacy policy

P. VAN EGDOM-MARIEN EN CO NV cares greatly about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

P. VAN EGDOM-MARIEN EN CO NV This privacy policy applies to the use of the website and the services provided by P. VAN EGDOM-MARIEN EN CO NV. The effective date for the validity of these conditions is 04/05/2018. With the publication of a new version, all previous versions cease to be valid. This privacy policy describes what information we collect about you, what this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain how we store your information, how we protect your information against misuse, and what rights you have with regard to the personal information you provide to us. We care greatly about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

If you have any questions about our privacy policy, please contact our privacy contact person. You will find the contact details at the end of our privacy policy.

About data processing
Below, you can read how we process your data, where we store it, what security techniques we use, and who has access to the data.

Webhosting

Combell
We purchase web hosting and email services from Combell. Combell processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. Combell has taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal data. Combell is bound by a confidentiality agreement.

Email and mailing lists

MailChimp
We send our email newsletters using MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website, you will see an “unsubscribe” link. If you click on this link, you will no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and, in that context, to share information with third parties.

Reviews

Google
We collect reviews via the Google platform. If you leave a review via Google, you are required to provide your name, place of residence and email address. Google shares this information with us. Google also publishes your name and place of residence on its own website. In some cases, Google may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and email address with Google. They will only use this information for the purpose of inviting you to leave a review. Google has taken appropriate technical and organisational measures to protect your personal data. Google reserves the right to engage third parties for the purpose of providing the service, for which we have given Google permission. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which Google engages third parties.

Facebook
We collect reviews via the Facebook platform. If you leave a review via Facebook, you are required to provide your name, place of residence and email address. Facebook shares this information with us. Facebook also publishes your name and place of residence on its own website. In some cases, Facebook may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and email address with Facebook. They will only use this information for the purpose of inviting you to leave a review. Facebook has taken appropriate technical and organisational measures to protect your personal data. Facebook reserves the right to engage third parties for the purpose of providing its services, for which we have given Facebook permission. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which Facebook engages third parties.

Purpose of data processing

General purpose of processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time, other than at your request, we will ask for your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations
In certain cases, P.VAN EGDOM-MARIEN EN CO NV may be required by law to share your data in connection with tax or criminal investigations conducted by government authorities. In such cases, we are obliged to share your data, but we will oppose this within the limits of the law.

Retention periods
We retain your data for as long as you are a client of ours. This means that we retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to be forgotten. Based on applicable administrative obligations, we are required to retain invoices containing your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.

Your rights
Under applicable Belgian and European legislation, you, as a data subject, have certain rights with regard to the personal data processed by or on behalf of us. Below, we explain what these rights are and how you can exercise them.

In principle, to prevent misuse, we only send copies and transcripts of your data to your email address that we already have on file. If you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a request to be forgotten, we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.

You have the right to lodge a complaint with the Privacy Commission at any time if you suspect that we are using your personal data in an inappropriate manner.

Right of access
You always have the right to access the data that we process (or have processed) that relate to you or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address we have on file, along with an overview of the processors who have access to this data, stating the category under which we have stored this data.

Right to rectification
You always have the right to have the data that we process (or have processed) that relate to you or can be traced back to you corrected. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data have been corrected to the email address we have on file.

Right to restriction of processing
You always have the right to restrict the data that we process (or have processed) that relates to you or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data will no longer be processed until you lift the restriction.

Right to transferability
You always have the right to have the data that we process (or have processed) and that relate to your person or can be traced back to you, carried out by another party. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue providing our services in such a case, because the secure linking of data files can no longer be guaranteed.

Right to object and other rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of P.VAN EGDOM-MARIEN EN CO NV. If you object, we will immediately cease processing the data pending the settlement of your objection. If your objection is justified, we will provide you with copies and/or copies of data that we process (or have processed) and then permanently cease processing.

You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact person.

Cookies

Google Analytics
Cookies from the American company Google are placed via our website as part of the ‘Analytics’ service. We use this service to track and receive reports on how visitors use the website. This processor may be required to provide access to this data under applicable laws and regulations. We collect information about your surfing behaviour and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.

Third-party cookies
If third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by email.

Contact details
P. VAN EGDOM-MARIEN EN CO NV
Schoorstraat 40
2220 Heist-op-den-Berg
T: +32 (0) 15/250.600
F: +32 (0) 15/248.169
BE 0425.653.519

Contact for privacy matters
Danny Nuyts